24/7 Active Monitoring

SOC as a
Service.

Enterprise-grade Security Operations Center delivered as a managed service. SPS analysts monitor, detect, investigate, and respond to threats around the clock β€” across any infrastructure, any SIEM, any size organization.

24/7
SOC Coverage
<4m
Mean Time to Detect
99.8%
Noise Reduction
3.2M
Events/Day
SLA Guarantees
Alert triageUnder 15 minutes
Incident response initiationUnder 30 minutes
Service availability99.95% uptime
Reporting cadenceDaily, Weekly, Monthly

The SPS SOC Process

From Ingestion to Remediation

Our five-phase operational model ensures no threat goes unaddressed. Every event follows a documented, auditable chain of custody.

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Phase 01
Data Collection and Ingestion
Logs, events, flows, and telemetry from all your endpoints, network devices, cloud workloads, and applications are ingested into the SIEM via secure, encrypted collectors. We normalize 300+ data source types.
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Phase 02
Correlation and Enrichment
Raw events are correlated against 4,000+ detection rules, threat intelligence feeds, MITRE ATT&CK mappings, and behavioral baselines. Context is automatically enriched from 150+ threat intel sources including dark web feeds.
🎯
Phase 03
Triage and Investigation
ML models filter noise and prioritize alerts. Certified Tier 1, 2, and 3 analysts investigate high-fidelity alerts. SOAR playbooks automate repetitive triage steps, allowing analysts to focus on complex threats.
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Phase 04
Containment and Response
Confirmed incidents trigger coordinated response: endpoint isolation, firewall rule pushes, account suspension, malware quarantine, and guided client communication β€” all within SLA timeframes.
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Phase 05
Reporting and Continuous Improvement
Every incident generates a detailed report with timeline, impact assessment, root cause analysis, and remediation verification. Monthly executive reports track KPIs, threat trends, and posture improvements over time.

Analyst Tiers

Your Extended Security Team

T1
Triage Analysts

24/7 first-response. Alert validation, initial classification, and escalation. Min. 2 years experience, CompTIA Security+.

T2
Investigation Analysts

Deep-dive threat investigation, malware analysis, and forensics. Min. 5 years, CEH or GCIA certified.

T3
Threat Hunt and Engineering

Proactive threat hunting, detection rule engineering, and adversary simulation. GREM, GCIH, OSCP certified.

Emergency Response Hotline

Active breach or ransomware incident? Our DFIR team deploys within hours.

Contact Emergency SOC β†’

SIEM Expertise

Platform-Agnostic Intelligence

Our analysts are certified on all major SIEM platforms. We deploy in your existing environment or migrate to a best-fit solution.

IBM QRadar
Primary

Deep QRadar expertise as IBM Business Partners. We manage rules, DSMs, flow analysis, offense prioritization, and custom app development. SPS integrates QRadar natively with MYID Self Verify for identity-correlated offense management.

  • Custom use-case development and rule tuning
  • QRadar on Cloud (QRoC) and on-premise deployments
  • MYID Self Verify native integration for identity offenses
  • IBM SOAR orchestration and automated playbooks
Microsoft Sentinel
Azure Native

Full Microsoft 365 Defender and Sentinel integration. We build KQL analytics rules, UEBA policies, and automated Logic Apps playbooks for your Azure and hybrid environments.

  • KQL analytics and hunting queries
  • Microsoft 365 Defender XDR integration
  • Azure AD and Entra ID threat detection
  • Automated Logic Apps and SOAR playbooks
Splunk Enterprise Security
Enterprise

Splunk ES and Splunk SOAR deployments with custom detection content, risk-based alerting (RBA), and adaptive response actions tailored to your environment.

  • Risk-based alerting and content management
  • Splunk SOAR (formerly Phantom) automation
  • Custom app development and data modeling
  • Migration from legacy SIEM to Splunk ES
Elastic SIEM
Open Stack

Cost-effective enterprise security monitoring with Elastic Security. We build detection rules aligned with MITRE ATT&CK, deploy Elastic Agent at scale, and manage the full Elastic stack.

  • MITRE ATT&CK aligned detection content
  • Elastic Agent fleet management
  • ML-powered anomaly detection
  • Endpoint protection via Elastic Defend

Threat Intelligence

Global Threat Visibility

SPS maintains partnerships with global threat intelligence providers and operates dedicated dark web monitoring infrastructure across Middle East and South Asian threat actor communities. We correlate intelligence from 150+ feeds into every alert your SOC generates.

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OSINT Feeds

AlienVault OTX, Abuse.ch, VirusTotal, Shodan, and 80+ open-source intelligence feeds continuously enriching detections.

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Dark Web Monitoring

Dedicated analysts monitor Tor markets, paste sites, and closed threat actor forums for client-specific credentials, data leaks, and targeting activity.

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Commercial Intel

Recorded Future, CrowdStrike Intel, and Mandiant Advantage provide premium APT tracking and industry-specific threat reporting.

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ISACs and Sharing

Active participation in FS-ISAC, ONG-ISAC, and regional CERTs. Bilateral sharing agreements with trusted partner SOCs.

Coverage Statistics

APT Group Tracking140+ groups
IOC Update FrequencyEvery 5 minutes
MITRE ATT&CK Coverage87% of techniques
Dark Web Sources Monitored600+ forums

Threat Intelligence Report

Receive our quarterly Middle East and South Asia threat landscape report β€” APT activity, sector targeting trends, and actionable defensive guidance.

Service Tiers

Right-Sized for Your Organization

All tiers include 24/7 monitoring, dedicated account management, and SLA-backed response commitments.

Essential
Custom
Contact us for pricing
Designed for SMEs and growing organizations. Core monitoring with human-led triage and monthly reporting.
  • Up to 500 EPS (events per second)
  • 24/7 SOC monitoring
  • SIEM management (1 platform)
  • Threat intelligence feeds (50+)
  • Monthly executive report
  • Incident response (remote)
  • Up to 5 data sources
  • Email and phone support
Get a Quote β†’
Enterprise
Custom
Volume pricing available
For large enterprises, critical infrastructure, and regulated sectors requiring the highest level of coverage and customization.
  • Unlimited EPS
  • 24/7 dedicated SOC pod (4+ analysts)
  • Unlimited SIEM instances
  • Full threat intelligence stack
  • Real-time executive dashboard
  • Incident response (24/7 on-site SLA)
  • Unlimited data sources
  • Continuous threat hunting
  • Full MYID Self Verify deployment
  • Compliance: NIST, HIPAA, PCI, ISO, NCA
  • Custom detection engineering
  • Quarterly CISO briefings
  • Purple team exercises (2/year)
Get a Quote β†’

Compliance Support

Audit-Ready at All Times

SPS SOC generates compliance-aligned reports for every major framework. Our analysts understand regulatory requirements for banking, energy, healthcare, and government sectors across the Middle East and South Asia.

ISO 27001
Information Security Management
PCI DSS 4.0
Payment Card Industry
NIST CSF
Cybersecurity Framework
HIPAA
Healthcare Data Protection
SAMA CSF
Saudi Monetary Authority
NCA ECC
National Cybersecurity Authority

What Our Reports Include

  • Executive summary with risk score trends and key findings
  • Incident register with full timeline and classification
  • Mean time to detect and respond tracking vs SLA
  • MITRE ATT&CK heat map showing coverage and detected techniques
  • Top threat actors targeting your sector this period
  • Vulnerability correlation and patch status tracking
  • Control effectiveness assessment against selected framework
  • Recommended actions with priority and effort ratings
Request a Sample Report
Identity + SOC Integration

Close the Identity Gap in Your SOC

81% of breaches involve compromised credentials. Yet most SOCs treat identity alerts as second-class events. SPS integrates MYID Self Verify directly with your SIEM so that identity threats β€” account takeovers, credential stuffing, MFA bypass attempts β€” are treated as Tier 1 incidents with immediate user notification and automated response.

  • IBM QRadar offense creation triggers automatic MYID push notification to user
  • User confirms or denies suspicious activity from their phone in seconds
  • Autopilot terminates sessions and resets credentials if user does not respond
  • Closed-loop: SOC offense status updates automatically when user responds
  • Full audit trail from SIEM event to user action to remediation
Explore MYID Self Verify β†—
Identity Incident Workflow
1
QRadar detects 47,000 failed login attempts against banking portal
2
MYID Self Verify sends push alert to target user in under 60 seconds
3
User taps "Not Me" β€” MYID Autopilot kills sessions and resets credentials
4
QRadar offense automatically closed. SOC analyst notified. Total response time: 4 minutes 12 seconds

Get Started

Ready to Deploy Your SOC?

Our onboarding team can have your SOC operational in as little as 14 days. Start with a free 30-minute threat landscape briefing.